Frequently Asked Questions
Transparent guidance on bar authentication, ordering, settlement, armored shipping, and allocated custody.
Are your gold bars genuine?
Yes. Every bar is certified investment-grade gold and ships with its serial number and assay certificate.
Do you deliver internationally?
We ship insured and tracked to supported countries. Contact us to confirm availability for your location.
How is the price calculated?
Price = live gold spot price + a small, transparent premium that depends on the bar size.
Can I store my gold with you?
Yes. Insured vault storage is available if you prefer not to take physical delivery.
Which payment methods do you accept?
Bank transfer and approved treasury lines. Our team will confirm the options for your order.
How does Kibali Gold Market verify purity?
Every gold bar is assayed using non-destructive X-ray fluorescence (XRF) spectrometry and density verification. Bars are sourced strictly from refineries accredited by the LBMA or equivalent sovereign mints.
Are the gold bars allocated in my own name?
Yes, 100%. Whether you take physical delivery or elect for vault custody, you hold unencumbered legal title to the specific, serialized bars. Your assets are never pooled, loaned, or leveraged.
Can I inspect my vault storage in person?
Yes. Clients storing gold in our partner facilities in Zurich, Dubai, or London may schedule physical audit visits with 48 hours notice in accordance with vault security protocols.
How does allocated ownership work?
Every bar purchased through our network is physical, individually numbered, fully allocated, and 100% owned by you. You receive the specific serial numbers and certified assay logs immediately upon settlement.
Have a question not listed here?
Our private desk is at your service. Speak directly to an advisor who can answer technical specifications or custom order inquiries.
Speak With an Advisor